TESTIMONIALS FROM
Property Managers
If you’re looking for a reliable and efficient reservations company, look no further than Stay Queensland! We’ve been using their services since March 2022 and we couldn’t be happier with the results.
The team at Stay Queensland is incredibly helpful and always goes above and beyond to ensure that our needs are met. The team thoroughly understands the nuances of Management Rights; their expertise has resulted in increased revenue and has allowed us to reduce wages. We’ve been able to streamline our booking process and focus on providing the best possible experience for our guests, thanks to Stay Queensland.
We highly recommend Stay Queensland to any management team looking for a top-notch reservations company. Their professionalism, expertise, and dedication to customer service make them a cut above the rest. Give them a try – you won’t be disappointed!
Partnering with Stay Queensland completely changed how we handle reservations. Their team feels like an extension of our own — professional, responsive, and genuinely invested in our success. Direct bookings have increased, guest communication is smoother, and I finally have time to focus on the bigger picture.
Stay Queensland has managed our reservations from December 2022. Having the Stay Queensland team look after reservations has helped our staff focus on our in-house guests and duties onsite. Stay QLD look after all of our reservation procedures, guest enquires, creating bookings, answering messages on external sites, and processing payments.
The team at Stay Queensland are professional and helpful towards all guest enquires. The team are easy to work with and are always willing to help with guests and staff. Their knowledge with REI is a great help to my team and I, they are always willing to walk through any steps & assist if required.
Stay QLD team are consistent with their communication to the property and will always update / make aware on what is happening with bookings or guests. The team like to be well prepared and will ask the property representative many questions to ensure the best service for clientele.
We highly recommend Stay Queensland to manage your reservations department.
Stay Queensland has taken an enormous amount of pressure off our onsite team. Knowing reservations and guest enquiries are handled expertly gives us peace of mind, especially during peak periods. It’s one of the smartest operational decisions we’ve made.
It’s rare to find a reservations partner that truly cares. Stay Queensland’s team is proactive, friendly, and incredibly reliable. Guests regularly comment on how helpful the booking experience was — which reflects directly on our resort.
A SAMPLE OF OUR
Guest Feedback
⭐ ⭐ ⭐ ⭐ ⭐
“Bailey was wonderful to deal with! She knew what she was doing, was knowledgeable and very easy to communicate with. Very grateful for the ease of booking and cannot wait for our stay!”
LAUREN
Jan 2026
⭐ ⭐ ⭐ ⭐ ⭐
“Very helpful and spoke lovely.”
MARGARET
NOV 2025
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“Very helpful. Confirmation was timely.”
ASHLEY
NOV 2025
⭐ ⭐ ⭐ ⭐ ⭐
“Very friendly and helpful. Made everything easy to understand.”
WILLIAM
NOV 2025
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“It was quick, easy and straightforward.”
ALAN
OCT 2025
⭐ ⭐ ⭐ ⭐ ⭐
“The Lady who took the booking was great, they had all my details on file which made it easier.”
COLIN
NOV 2025
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“The lady that assisted me was extremely helpful and made my booking very easy and she explained my payment option well.”
MARGARET
NOV 2025
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“Great service and knowledge of your hotel I was booking for 3 couples ,all family and they couldn’t have been more helpful.”
CHRISTINE
NOV 2025
⭐ ⭐ ⭐ ⭐ ⭐
“Excellent communications. Efficient and helpful.”
GEOFF
OCT 2025
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“They told me my different options, explained the bedroom options, she was great it made booking my holiday accommodation very easy.”
DOONE
OCT 2025
⭐ ⭐ ⭐ ⭐ ⭐
“Very easy to deal with.”
DENISE
NOV 2025
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“The girl I spoke to was friendly helpful and made the booking easy. We have stayed there many times over the past six years and loved it every time.”
CAROLE
NOV 2025
⭐ ⭐ ⭐ ⭐ ⭐
“Staff member pleasant and helpful.”
DANIEL
NOV 2025
⭐ ⭐ ⭐ ⭐ ⭐
“Very helpful and went out of her way to try and satisfy my needs. She was a pleasure to deal with regarding our booking.”
BRIAN
OCT 2025
⭐ ⭐ ⭐ ⭐ ⭐
“Very helpful explanation of the process polite.”
CHERYLE
OCT 2025
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