The smarter choice for
RESORT & HOTEL MANAGERS
Imagine knowing your reservations calls and enquiries were being managed by a highly-trained team dedicated to providing an exceptional guest experience, without having to worry about recruiting, training, wages, super, workcover, sick days or any of the hassles that come with having your own in-house team.
AS TRUSTED BY
By outsourcing your hotel reservations to a dedicated and experienced team, your enquiries will be taken care of, giving you time to focus on other things.
Longer hours = more bookings
Our centralised reservations office operates longer hours than most resorts, meaning a better experience for your guests and more enquiries converted!
Highly trained, specialist team
Our Queensland based reservations team are highly trained and experienced in accommodation bookings with over 60+ years’ combined industry experience crossing over all generations.
No more staff headaches
Say farewell to payroll, super, workcover and other headaches that come with employing in-house reservations staff. Enjoy bookings without the hassle!
Scalable during busy times
When things get busy, don’t get stressed trying to keep up with demand. Our centralised team is easily scalable to handle any sized promotion.
Cost effective, quality service
You could pay your own staff wages, sick days, leave, training, incentives and more -OR- you could just pay for the bookings we actually take for you… it’s your call.
Are you ready for a stress-free reservations solution?
Let’s explore whether outsourcing your reservations is the right option for your business and budget.
Since engaging Stay Queensland to manage our reservations our staff are now able to concentrate on giving our guests the full resort experience without interruptions. Stay Qld professionally manage all aspects of our reservation procedures, from taking guest enquires, creating bookings and processing payments.
The team at Stay Qld are always available to support us with any queries we may have or to assist with the challenges of managing and juggling guest requests.
I have personally worked alongside some of the team on the ground, accumulating many years of first hand resort experience, this is evident in the way Stay Qld operated and manage their reservation business.
I would highly recommend Stay Qld to manage your reservations department.
WHY CHOOSE STAY QUEENSLAND?
WE LOVE RESERVATIONS
SO YOU DON’T HAVE TO
Our team is unparalleled when it comes to local knowledge, industry experience and the high quality of service provided to your guests.
While other outsourcing options farm your calls out to offshore call centres, you can rest assured that our team is 100% Queensland based, located in our Gold Coast office, and dedicated to providing an exceptional customer experience every time.
We love what we do, and we can’t wait to help simplify your operations with centralised and stress-free outsourced reservations.
WHAT HAVE YOU GOT TO LOSE
Let's EXPLORE IF WE'RE
THE RIGHT FIT FOR YOU
Let's have a no-obligation chat about your reservations and see if we are the right fit for your needs. Enter your details below and we'll be in touch.